Start with the Customer Experience: Lessons from Success and Failure in Technology Adoption
Start with the customer experience and work backward to the technology — Steve Jobs
Start with the customer experience and work backward to the technology — Steve Jobs
When Inclusion Builds Trust—and When It Breaks Your Flow
Maximizing Value When Financial Constraints Are Tight
Why Rigid Deadlines Hurt Productivity and Cost More in the Long Run
The Pitfalls of Blind Agile Adoption and When It Fails
How One Mistake Shattered Assumptions About AI and Corporate Responsibility.
This article is heavily based on Francis J. Friedman's "The Modern Digital Tradeshow", that can be downloaded for free on...
Why empathy is a crucial skill that you need in order to achieve extreme performance.
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Managers assume that most of the organizational problems are caused by employees. But are the operators really to blame? or is it the systems that they are using?
